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Privacy Policy

Last updated: October 2026

1. Overview

Citadella Growth (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, request a Citadel Audit, or communicate with us.

2. Information We Collect

We only collect personal information that you voluntarily provide to us, including:

  • Contact details such as your name, business email address, phone number, and company name.
  • Information about your business, current growth infrastructure, and goals submitted via audit forms.
  • Technical data such as anonymized browser type, device information, and site interaction metrics.

3. SMS & Mobile Messaging (A2P 10DLC Compliance)

If you provide your phone number to receive consultation details, audit updates, or scheduled call reminders, we may send transactional SMS notifications.

Strict Non-Sharing Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message, or reply HELP for assistance.

4. How We Use Your Information

We use the collected information exclusively to:

  • Evaluate your business growth layers and perform the requested Citadel Audit.
  • Communicate with you regarding your audit findings and scheduled consultation.
  • Maintain, optimize, and secure our website infrastructure.

5. Data Retention & Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

6. Contact Us

For questions or requests regarding your personal information, contact us directly at: info@citadellagrowth.com.